See how we ranked in the 2019 Forrester report on Loyalty Service Providers.

What does it take to be a leader in customer loyalty?

In our view, to lead with loyalty demands a shift in mindset. Customers expect meaningful and authentic experiences. From individual programs to holistic brand strategies, PK helps you build a framework for fostering behavioral and emotional loyalty to drive deeper engagement with your customers.  

Download The Forrester WaveTM: Loyalty Service Providers, Q3 2019 to learn how you can reboot your strategy, challenge your thinking and achieve loyalty as an outcome - not a program. 

Loyalty In Action

A sports brand with deep roots in skateboarding needed to engage its customers through an innovative, digitally-led membership program. 

We lay out the five “Loyalty Truths” that have withstood the test of time and continue to be major cornerstones of our philosophy and approach.

As the leader of our Customer Retention and Loyalty Team, Clay Walton-House helps Fortune 500 companies create and implement loyalty strategies.

“Quote from Julie Roy at DSW”