Industry: Customer Service

ProKarma case studies featuring the latest work in and around Customer Service. Obtain valuable insights from ProKarma and our talented employees and begin optimizing your organization today.

Leading Telecom Social Media CRM Strategy Gains $14 million in Revenue

Social media strategy generates $14 million of added revenue in year one for leading telecom provider...Read more

Starbucks Drive-Thru Technology Re-design Enhances Customer Experience

Starbucks Drive-Thru Technology Re-design Enhances Customer Experience...Read more