Tag: Loyalty

Vision 2020: Predictions on the Future of Retail

While we’ve written extensively this past year on how retailers can survive the retail apocalypse, we’re feeling optimistic as we turn the corner into next year. Overall sales increased by 3.4% from......Read more

Are “Rundles” the Loyalty Programs of the Future?

Brands are constantly working to envision new and interesting ways to keep their customers engaged, retained, and loyal in a world full of choice and competition for consumers’ attention,......Read more

What Retail Has Learned About AR Since Pokémon Go

Despite increasing awareness of the power of AR, many retailers are missing out on the potential of AR by treating it as an afterthought or add-on rather than a......Read more

The Five “Loyalty Truths” Underpinning Our Status as a Loyalty Leader

We’re excited to announce today that Lenati, the strategy and design division of PK, has been named a leader by Forrester Research Inc. in The Forrester Wave™: Loyalty Service......Read more